All of this management, control, and integration of methods is possible because unified communications can connect both back-end and front-end systems. Unified Communications enhances business agility, and simplifies internal processes, by blurring the lines between communication channels. As will be discussed in the following paragraphs, the unified communications solutions available to your organization are as dynamic as the conversations that engage your business. Let us be your guide to unified communications success. With unified communications, people and cargo will be moved more safely and efficiently when workers can communicate without geographic and device boundaries. Phase out long term commitments and expeditures and deploy a unfied communications suite that suits your companies needs. Unified Communications enables employees to communicate and share information in a way that was unheard of not too long. Unified Communications can help businesses in a variety of context by improving productivity, efficiency, and agility. Unified workgroup communications is the discipline of connecting frontline and fieldworkers to help them communicate instantly, without boundaries, and with added intelligence. These solutions combine unified messaging with personal productivity tools to help manage communications quickly and conveniently. Unified Communications as a Service, or UCaaS, is a deployment method for delivering UC to organizations via the Cloud. Unified Communications tools allow businesses of all sizes to manage various modes of communication across multiple devices in a single environment. Unified communications allows employees to communicate instantly over their device of choice. For the most part, the answer to “what is unified communications” is simple. With unified communications, overcome device and network barriers to create an environment that is safe and secure so staff can perform at their best. With unified communications, ensure service levels are high with real-time voice and data available across all networks and devices - regardless of crew location. That is why West focuses so much time, energy and investment in the unified communications space. Unified communications and collaboration (UCC) describes the combination of communications and collaboration technologies. Inflow elevates your customer experience and makes you a disruptive force in your industry through your unified communications and contact center technologies. Operate services reduce the risk of communications downtime with expert technical support.